New Ticket System Tutorial

  • Original guide by: GM Flloyd

    Translated by: DragonarKing

    Images re-uploaded by: Nana


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    Some players were asking the question and so, that you do not get lost, here is a little tutorial that will help you to know how to make a ticket and also how to check whether it has received an answer or not.


    1- Create a ticket


    Firstly, as usual, go on top of the main page and click on ''Contact Us'' :



    -Once you have clicked on it, you will get this page (see below) and you will click on "Send a ticket" (if you get the page on a different language, kindly swtich to English -top right-):



    - You then get the page with the different games of the Gamigo team. Search after the "EN - Aura Kingdom" and click on it :



    - All you have to do now is fill in the form with as much information as possible! Do not forget to fill in the Captcha so that your request gets sent properly.



    WARNING:There is no need to overload the support team! If you have questions about the game, the team of Sages and GMs are at your disposal!


    2-Consult your tickets


    -Consult them simply from you mailbox.

    -If you want to add something or answer, do it also from your mailbox.


    I hope that this tutorial has helped you and if you have any questions, thanks to note them after this :wink: !


    P.S. : If the images are too small, right click > Open image in new tab :P !


    Thanks to the GS of Grand Fantasia for this small guide that I have adapted for Aura Kingdom!