- Exploring Azuria
- The Game
- Item Mall
- What is a Founder's Pack?
- How do I receive my founder's Beta key?
- How do I obtain my Founder items once I purchased them?
- How can I purchase a Founder's Pack?
- What are the different Founder's Pack?
- What is the best Founder's Pack?
- How does the FB Panther Broken Keys (NT) Work?
- How does the monthly costume membership work?
- Can I get a Founder's Pack for a friend?
- Is there a difference between buying a FOUNDER'S Pack or receiving one as a gift?
- When will the items be deliver?
- What happens to my virtual items after Stress Test?
- Can I get a Plushie and the Playing Cards?
- How do I reserve my name if I buy a Founder's pack?
- I bought a Founder's Pack, but didn’t receive certain items, what do I do?
- If I decide I do not want my Founder's Pack, can I transfer it or get a refund?
- I only want a certain item(s) from a Founder's Pack, can I just get that item(s)?
- What are the full disclaimers for purchasing a founders pack?
- In January, players that purchased the following packs will get a piece of costume: Diamond, Platinum and Gold.
- In February, players that purchased the following packs will get another piece of costume: Diamond and Platinum
- In March, players that purchased the following pack will get another piece of costume: Diamond.
Founder's Packs & Beta FAQ
Q: WHAT IS A FOUNDER'S PACK?
A: The Founder's Packs are collections of unique items, available only to founders of Aura Kingdom! Please note that these rare items will only be available for a limited time, so make sure you claim your Founder's Pack before they're gone.
Q: HOW DO I RECEIVE MY FOUNDER'S BETA KEY?
A: Founders Beta Keys will be delivered via Aeria Private Message to the purchasing account at the time of purchase for the Founder's Beta, Closed Beta, and Stress Test. Then, visit this page to redeem your key. All Founder's Beta keys are good for a single redemption. They may be redeemed by any valid Aeria account. Each account can only redeem a single beta key. Valid redemption of a beta key during the Founder's Beta or Closed Beta will enable the redeeming account to log into the game. Beta keys may be given away or exchanged for items within the Aeria system (Aeria Game Items, Fun Card codes, etc.). Beta keys may NOT be sold.
Q: HOW DO I OBTAIN MY FOUNDER ITEMS ONCE I PURCHASED THEM?
A: Founder's Packs are delivered to your in-game item mall and can be redeemed from there. You can access the in-game item mall by pressing "i" on your keyboard.
Q: HOW CAN I PURCHASE A FOUNDER'S PACK?
A: Founder's Packs are available for purchase only through the Aura Kingdom's Founder's Pack Page. Even though each pack is priced with a monetary value, Founder's Packs can only be purchased with Aeria Points (AP).
Q: WHAT ARE THE DIFFERENT FOUNDER'S PACKS?
A: There are four tiers of Founder's Packs! Supply, Gold, Platinum, and Diamond. As you go up in tiers, the packs contain more items! Check out the Founder's Packs Page for more details.
Q: WHAT IS THE BEST FOUNDER'S PACK?
A: The Diamond Pack is definitely the go-to choice. Not only do you get the items from the Gold and Platinum packs, but you also get additional character slots, a forum title, a Panther Eidolon and physical collectible items—all exclusive to the Diamond pack!
Q: HOW DOES THE MONTHLY COSTUME MEMBERSHIP WORK?
A: For each month, Gold, Platinum and Diamond Founders will get a single piece of perm orange grade costume. The number of months you'll get a new costume depends on the package that you buy. Each month we will have a different costumes, but the costume of the month will be the same for all players. Orange costumes do have stats on them, and certain pieces are dyable. Buying multiple packs will not stack your months, and we'll only use the highest pack to determine which number of months you will get. For example, if you purchased a Gold and Platinum pack, we only count the Platinum membership total number of months. Below is a break down of how the costume will be sent out depending on the package.
Q: HOW DOES THE FB PANTHER BROKEN KEYS (NT) WORK?
A: With the purchase of the Supply Pack you can obtain 1 FB Panther Broken Key (NT). If you obtain 10 of these keys, you may fuse them and obtain the Exclusive Panther Eidolon! This Panther Eidolon can also be found in the Diamond Pack. If you already have the Panther Eidolon you can use 10 Panther Broken Keys to upgrade your Eidolon.
Q: CAN I GET A FOUNDER'S PACK FOR A FRIEND?
A: Yes! You may now gift Founder Packs to your friends utilizing the in-game item mall Gifting feature. For a guide on how the Gifting feature works, check out this guide.
Q: IS THERE A DIFFERENCE BETWEEN BUYING A FOUNDER'S PACK OR RECEIVING ONE AS A GIFT?
A: You get the full benefits of purchasing a Founder's Pack when you are gifted one through the in-game item mall gifting feature! This includes the delivery of the physical items if you are gifted a Diamond pack.
Q: WHEN WILL THE ITEMS BE DELIVERED?
A: Virtual game items for the Founder's Packs will be delivered automatically to the purchasing account at the time of purchase for the Founder's Beta, Closed Beta, and Stress Test. All Founder's Pack virtual items will be wiped at the end of the Stress Test and re-issued within 7 days of the start of Open Beta.
Delivery of the Forum Title and Badge may not occur for up to 14 days after the date of purchase. Each account can have only one forum title. Each forum title will only be issued once. Any prior forum titles will be overwritten when a new forum title is issued and the prior forum title will not be restored. Shipping of physical items may not occur until May 2014.
Q: WHAT HAPPENS TO MY VIRTUAL ITEMS AFTER THE STRESS TEST PHASE?
A: After the Stress Test phase we plan to do a server wipe. But worry not, as your Founder's Pack virtual items will be automatically re-delivered to your account!
Q: CAN I GET THE PLUSHIE AND THE PLAYING CARDS?
A: Definitely! However, these items are only available as a free bonus if you purchase the Diamond Pack, and they cannot be purchased separately.
Q: HOW DO I RESERVE MY NAME IF I BUY OR RECEIVE A FOUNDER'S PACK AS A GIFT?
A: Everyone that purchased or is gifted through the in-game item mall gifting feature, any of the four Founder's Packs will automatically have their character names (3 Max) saved. All (un-deleted) Characters on the account at the end of the Stress Test will have their names saved in the Open Beta. Upon returning for Open Beta, all Founders will have pre-made characters created with the name that was previously chosen. If you wish to change the pre-made character in Open Beta, you may delete it (prior to level 6) and the name will be made instantly available. This will allow you to make a new character with the same name. The name is then available to all, so act quickly. With any character that has leveled past 6, the name will be kept in our system for approximately 30 days and it may not be used until then. Founders who purchased the Diamond Pack will not have the additional two character slots available until the Open Beta phase. Name reservation does not apply to the two additional characters obtained through the Diamond Pack.
Q: I BOUGHT A FOUNDER'S PACK, BUT DIDN’T RECEIVE CERTAIN ITEMS, WHAT DO I DO?
A: We apologize for the inconvenience! Please report this issue by contacting us so we can verify if certain items were not delivered. Please do not submit a ticket until after you can log into the Founder's Beta on December 16th and confirm if you received the items.
Q: IF I DECIDE I DO NOT WANT MY FOUNDER’S PACK, CAN I TRANSFER IT, GET A REFUND, OR SWAP THE ITEMS?
A: All purchases of Founder's Packs are final. No substitutions or changes are allowed. All virtual items, titles, and beta keys will be issued to the account that has purchased the Founder's Packs.
Q: I ONLY WANT A CERTAIN ITEM(S) FROM A FOUNDER'S PACK, CAN I JUST GET THAT ITEM(S)?
A: The Founder's Pack items are only available in these bundles and not available individually. Due to this, we cannot swap out any items, or issue only certain items out of the packs.
Q: WHAT ARE THE FULL DISCLAIMERS FOR PURCHASING A FOUNDERS PACK?
A: All physical items are included for FREE with your Diamond Founder's Pack. A complete and valid mailing address on the account is required for delivery of physical goods. Shipping of physical items may not occur until May 2014. Additional delays may occur if sales exceed estimated volumes. Notification of additional delays due to volume will be made prior to the additional sales. Delivery times for items may vary. Accounts must be in good standing to receive virtual items or for shipments of physical goods. All accounts must have a valid and working email address that is able to receive correspondence from Aeria Games. Address must be provided within 7 days of cessation of Founder's Pack sales.
Physical item will only be shipped within the Continental United States or the European Union. Complete and valid shipping address must be provided for this region for any items to be shipped. Addresses outside of the specified regions may be submitted, but delivery is not guaranteed. Exceptions may be made for shipments of 3 or more packages to a single address outside of the specified regions. If a physical mailing address is not submitted, does not meet the specified requirements, or is incomplete within the time specified, delivery of physical items may not be honored.
More info coming soon!
This page will be updated with more information as it becomes available. If you have a question that is not answered here, please follow this questions and answers thread and we'll do our best to address these questions.