Hello Envoys!
Need a guild or character rename?
In order to qualify for this service you first need to purchase this item.
Once you've made the purchase you should receive a Tiny HP Potion in your in-game Item Mall Shopping Cart as a receipt.
Once you've received your receipt, just fill out this Google Form with the character rename request. Make sure that you read the rules and guidelines thoroughly in the Google Form.
CHARACTER RENAME SERVICE
It is possible to gift this service but it requires both you and the receiver to send us a ticket to confirm the name change. Both tickets must include the same information to be valid. For faster service, have the second ticket include the ticket number of the first ticket, this will allow us to connect your confirmations to each other a bit quicker.
It can take up to 48 hours for your character rename to go through, so please be patient. If your character hasn't been renamed within 48 hours you may send us a ticket.
Character limit: only 16 characters (A-Z and 0-9 allowed).
And the name needs to be at least 2 characters long (it can't be only numbers).
GUILD RENAME SERVICE
The guild leader must be the one to ask for the rename.
It is possible to gift this service to a guild leader, but it requires both you and the guild leader to send us a ticket to confirm the name change. Both tickets must include the same information to be valid. For faster service, have the second ticket include the ticket number of the first ticket, this will allow us to connect your confirmations to each other a bit quicker.
Please also note that the rename will only be "active" after the weekly maintenance.
Character limit: only 15 characters (A-Z and 0-9 allowed).
Click here to go to the Request Form
(TL;DR) HOW TO USE THIS SERVICE:
1. Purchase this Web Mall item
2. Fill out the Google Request Form accordingly
(if purchasing for a friend, fill out the form and then both of you must send a ticket with identical information to confirm)
3. Wait up to 48 hours
PLEASE NOTE: a character's name will stay linked to this character, even if you deleted it and waited for 30 days! If that is your case, please send us a ticket!
IMPORTANT: if your character is lvl 59 or under, you can request 1 rename for free (1 rename per account!). Send us a ticket to request it.